Purpose of use
Purposes of Data Processing
We also use data for compliance, risk management, and improving our services based on user feedback.
Personal data is processed for specific purposes, including service delivery and customer support.
Introduction to Privacy Policy
This Privacy Policy outlines how we collect, use, and protect personal data from our users.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Third-party sharing
Data Sharing with Partners
All partners are required to adhere to confidentiality agreements and data protection standards.
We may share data with trusted service providers who assist us in delivering our services.
Legal basis
Legal Disclosures
Disclosure may occur in response to lawful requests from public authorities or as required by law.
We may disclose personal data to comply with legal obligations or protect our rights.
User Rights
User Rights Overview
These rights include access, rectification, and deletion of personal data, among others.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
We aim to respond to all verified requests within a reasonable timeframe as mandated by law.
Requests to exercise rights should be submitted in writing and will be addressed in accordance with legal requirements.
Data Retention
Data Retention Policy
Data will be securely deleted or anonymized once it is no longer needed for operational purposes.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates
Policy Updates
Users are encouraged to review this policy periodically for updates regarding our data practices.
We will notify users of significant changes to this policy through appropriate communication channels.
Contact Information
Email
Phone
+41 71 363 53 86
Address
Rue de la Madeleine 13, 1204 Geneva
General Inquiries
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We collect personal data such as names, email addresses, and financial information to facilitate escrow transactions and provide relevant services.
The categories of data collected depend on user interactions with our services.
Sources of data
Sources of Data Collection
We may also collect data through automated means, such as cookies and tracking technologies, to enhance user experience.
Data is obtained directly from users during account creation and service usage.
Cookie types
Types of Cookies Used
Cookies may be used for analytics, functionality, and advertising purposes to enhance user engagement.
We use session cookies for temporary data storage and persistent cookies for long-term user preferences.
Cookie controls
Cookie Management
Cookies help us improve our website's functionality and user experience by remembering user preferences.
Users can manage cookie preferences through their browser settings to control data collection.